Marratech Manager 3.5 ReadMe (2006-11-07)

Marratech Manager v3.5 adds E.164 Dial In functionality and delivers bug fixes to other functionality.

System Requirements

For the latest minimum requirements, please consult the support section at www.marratech.com

License

In order to enable the Manager's full functionality after install, you will require a license kit file. The download information for your license can be obtained from your authorized reseller.

How to Install

For step by step information on how to install the Marratech Manager 3.5, please consult the following:

How to upgrade

For administrators upgrading from 3.x, please consult the following chapters in the manual:

What's new?

The new features include:

  • Once authenticated via a Gatekeeper, an H.323 video conference station can now dial into a Marratech meeting room.
  • Improved video follows audio for H.323 end points connected to a meeting room.
  • Introduction of chat and media activity logging functionality.
  • Significantly improved performance of the import function for users and groups.
  • Workaround for Broadvoice's non compliant SIP implementation.
  • Student moderator roll now called Attendee.
  • Upgrading to a new Manager keeps room id's for imported rooms.
  • The Connection Check tool now works in the Viewer for client 6.1
  • Default CSS file modified to better handle Asian characters (font changes)

Some notes:

  • Marratech Free does not support H.264
  • A new license key is required.

Some notes about Moderation

  • Moderator functionality requires at least version 6.0 of the client.

Known Issues

  • The Connection Check tool mayl fail if you are already in a meeting on the server you are testing against as the ports may be busy.
  • SSL certificates must be removed manually. To do this, delete the mkeys file from the SSL directory.
  • SIP "reinvite" functionality not supported and implemented.
  • Do not use hyphens, or other characters when entering a phone number to dial out with SIP. For example, use 15555551212 instead of 1-555-555-1212.
  • When setting an external address for NAT handling in the Network and Details page, a manual restart of the whole server is required.

H.323 Limitations

  • The H.323 bridge uses ports 5060 to 5160 and 53000 to 53099 by default. The ports must be configured in your firewall.
  • When defining an H.323 line, be sure the ports do not collide with other SIP / H.323 lines defined.
  • When using H.323 remember that traffic between the Manager and the H.323 end point is NOT encrypted.
  • To call to a H.323 station that has public address, a public address will be needed for your Marratech Manager.
  • A 3.5 Manager placed behind a NAT may not be able to place an H.323 call to a end point outside the NAT.
  • H.261 and PCMU are the only video / audio standards supported. Transcoding will take place in the Manager.
  • Calling an MCU has been successfully tested but is not supported.
  • Testing has shown that success rates are higher when using the latest firmware in your H.323 end points.
  • Our H.323 solution is based on an open source H.323 project. Therefore, the compatibility list will be very similiar. For instance, there are compatibility problems with Polycom FX and the Polycom ViewStation series.
  • Please consult our user forum and share your experiences in using our H.323 call out capabilities.

User Forum

Join our user community at http://www.marratech.com/forum/

 


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