Connection Check

Version 3.5 of the Marratech Manager includes a network connection tool that tests if the required ports are properly configured to run Marratech from the client towards the Manager.

How it works

The Connection Check attempts to send UDP packets to the server and expects to receive the proper response. It will check the main server and any applicable nodes. It works as a Java applet that will test the range of ports and nodes available on the server.

Details

Clicking on the Details button will present a list of the probed addresses and ports:
  • If response packets are received, the successful entry is marked OK and the elapsed time is presented.
  • If no response packets are received, the failing entry is marked ERR.

Troubleshooting

If the Connection Check fails, check the following:
  • Personal firewall - It is possible that your computer is running a software firewall that blocks the network traffic. Windows XP and Mac OS X include such a firewall.
  • Corporate firewall - Your company firewall may need to be safely configured to allow Marratech to work properly.
  • If you are already in a meeting on the server, the ports the tool checks may be occupied and fail.

 




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