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On the Mac, the Marratech client requires
a 1GHz G4 processor along with Mac OS 10.3 or higher
along with a minimum of 512 MB of RAM.
Marratech recommends the use of the Apple iSight firewire camera
along with a USB headset such as the Plantronics DSP-300. |
| Step 1: Install your iSight camera and your USB headset
or headphones |
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1. Before starting Marratech, be sure that
your iSight camera is connected.
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Connecting the camera after starting the software
will not work. Other firewire cameras have been tested, but Marratech recommends
the Apple iSight for its ease of use.
2. Before starting Marratech, be sure to connect
a USB headset or a Griffin iMic with a headset.
Plug these in and select them (in the System Preferences)
as your primary input and output device.
 If you do
not have a USB headset or a Griffin iMic with a headset, then
use normal headphones, such as the ones provided with the iPod along
with the iSight camera's built-in microphone.
For conference
rooms, good echo canceling microphones are also available from Clear
One and Clear Mic.
Not using a headset or headphones will cause echo,
which is disturbing to the other participants. Unfortunately,
the iSight's echo canceling does not work with
Marratech.
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| Step 2: Install the Marratech
Client |
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1. Download Marratech from www.marratech.com/download.
Be sure you are using the latest version! You can
verify this by using the Help menu, Update
option in Marratech.
2. Run the Marratech client installer program
you have downloaded and follow the simple installation
instructions.
If
your Marratech Manager has MeetNow! enabled,
(called MeetNow! at Marratech), this process can
be skipped by simply clicking on your meeting room
from Safari or Firefox. The latest Marratech client
will download, install and join your meeting room
from that single click. |
|
| Step 3: Running Marratech the first time |
From the Applications
folder, double click the Marratech icon. The
first time you use Marratech, the Startup
Wizard will appear. Fill in your identity and contact
information.
If
you have already joined a meeting via the MeetNow!
functionality (see previous hint) then you will simply
need to click on the meeting room of your choice
from Safari or Firefox to launch Marratech.
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| a) Network |
| Choose the internet connection speed that best
matches your own. This will control the uplink speed, avoiding any overload
of your network by Marratech. |
|
| b) Video |
If you have an iSight connected, this step will
help you test it. Make sure that you have selected DV Video as
capture device.
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Click Preview to see a test picture from your
camera. The default settings should work. Close the preview window to
continue.
The Marratech
User Forum has hints on different settings for this preview window. |
|
| b) Bookmarked servers |
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To join an web meeting with Marratech, you need to
access a Marratech Manager server. In this step, if you know your
server's name and web address (or IP Number), add it here. (for example
http://www.myserver.com:8000/ ).
Click Add to confirm. The server you have added
will now show up in the Viewer's list of available server's in
the Marratech client.
Marratech's
public servers are added by default and can be used for general testing
purposes.
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| c) Voice settings |
This step is very important, as it will affect how you
are heard and how you hear others. This has a big impact on the overall
user experience.
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First, choose what sound devices to use. Be
sure to choose your USB headset, the Griffin iMic or the built-in
device if you are using headphones.
Finally, set the volume level for what you hear.
Marratech now has automatic input volume control,
meaning it will adjust your volume level for your
microphone automatically.
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| d) Recording |
| Simply choose a location where you wish to store your recordings on your computer. |
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1. Double-click the Marratech icon from your
Applications folder.
2. From the Viewer*, click on the appropriate
server's web site or enter the web address manually
for example: http://emeetingportal.com/
3. Enter your username and password, if necessary.
4. Choose the appropriate web meeting room
5. Click on the join link to enter
the web meeting room. After joining, press on the
microphone button to speak and press the camera button
to let others see you.
To keep the microphone
pressed in, press the CTRL key when clicking it.
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6.Press the whiteboard button
in the lower left corner of the application
in order to switch from the Viewer to the Whiteboard.
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7. Use the File menu to open images, text
files and PDF documents.
8. Use the pointer and marker to bring attention
in the Whiteboard.
8. To lead others to your whiteboard page, press
the Lead Page Changes button. MeetNow! enabled
servers enable you to join meetings from your favorite
web browser like Internet Explorer, Firefox,
Safari and Opera etc. just by clicking
on a meeting room link. |
|
| Join early |
| Joining your meeting early gives you the opportunity to test your and your colleagues' volume
settings, prepare the agenda and load your documents in the Whiteboard. |
|
| Voice |
Some tips for better voice quality during your meeting:
- Be sure you are using the right audio input and
output device. Starting Marratech without
the proper devices plugged in may cause it to use
the wrong ones.
- Use only the microphone when you need to speak.
- Un-press the microphone buttons at other times.
- Avoid breathing in the microphone by placing it a little away from
the corner of your mouth, not directly in front.
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| Video |
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To adjust the quality of your own image, you can
choose to raise your bandwidth and your image quality
(Marratech menu, Preferences,
Video panel).
The maximum bandwidth setting is controlled by
the configuration of the e-meeting room you have entered. The image quality
setting affects the sharpness of the image, higher image quality will give
slower video updates, lower image quality will give a faster image. |
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| Use the Whiteboard |
A picture is worth a million words! Use the whiteboard to
explain, sketch and present. Write an agenda.
Take meeting minutes. Import
pictures, PDF documents.
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Copy/paste directly from Safari, MS Excel or
your favorite application.
Use the pointer and the marker actively to stress important information. |
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| Hold a private discussion |
 Press the P button next to your colleague's
name to chat and talk privately to him or her.
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| Add your favorite server |
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To add a new server to the Viewer's bookmarks page, simply add
it to your bookmarks. To do this, switch to the Viewer by clikcing on
the
globe button on the lower left icon. From the Slides menu, select Edit
Bookmarks...
Write in an easy to remember name and the exact location of your server
in the URL field. Press the Add button to add it to your
list and OK to confirm.
After pressing the Refresh button in your Viewer,
your new server will now appear.
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| Use Marratech in a conference/class room |
| You can easily setup any conference or class room
for a group of people to participate in a Marratech e-meeting. Simply connect
a speaker, an echo canceling microphone (The Clear One Accumic II is
strongly recommended) and a camera. Participants from all over the world
can now join your meeting or lecture. |
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| I try to join via MeetNow!, but I am having
trouble. |
| Please refer to our MeetNow!
appendix, where hints and tricks are available. |
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| Other users cannot hear me when I speak
and my microphone is switched on. |
| Some headsets have mute buttons attached to the
headset. Ensure that you are not muted and if there
is a volume control, turn it up fully. Finally, double
check your sound input and output devices in the Marratech
menu, Preferences, Audio
panel. |
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| Other users can hear themselves when meeting
with me. (Echo) |
Never use open speakers and a microphone. If you do not have a headset, be sure
to at least have normal headphones.
Otherwise, sound may go from your speakers
into the microphone, leading to echo, which you may not hear, but is very
unpleasant for everyone else. Try to use, at the minimum, a pair of headphones,
such as iPod headphones. |
|
| My audio is constantly breaking up. |
| On the Mac, we recommend connecting your USB headset
(or iMic) directly to your computer's USB connector and avoid using a
USB hub. These often cause audio quality loss. |
|
| I suddenly lose all audio. |
| This problem is caused by an
overloaded USB bus. Try to avoid bluetooth syncs and
limit your usage of other USB devices while using Marratech.
If you do lose all audio, shut Marratech down
and unplug and replug your USB headset (or iMic) |
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My voice is breaking up and/or there seems to be a delay in
sending or receiving voice.
Try reducing your Network Connection type in the General panel
underPreferences.
If you continue to experience degraded voice quality, here are some
more tips:
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Have everyone (including yourself) stop sending
video.
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Ensure that all applications using the Internet
have be closed down and there are no "live updates/synchronizing
applications" running in the background.
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Try leaving that meeting room and enter a meeting
room with lower bandwidth settings
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If the problems do not disappear, talk to your
e-meeting administrator and ask for a lower bandwidth meeting room
to meet in for you and your group.
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The Marratech client features packet
loss indicators. If you see a lot of orange bars under the participants,
you may be suffering from packet loss (i.e. network overload)
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| I cannot access meeting rooms from my
home network and other internet applications work fine. |
| Your personal firewall may
have blocked access to the Internet for Marratech.
Configure your programs settings in your personal firewall
to allow Marratech access to the Internet. (You
may see a Marratech warning dialog when this occurs.)
More information on this is also available in our user
forums. |
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| I cannot access meeting rooms from my
company network. |
| Your corporate firewall may be blocking the meeting. Check out the
short Firewall Guide at the end of
the manual. (You may see a Marratech warning dialog when this occurs.) |
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| Other problems |
Other stability or performance problems are often solved by upgrading
to the latest version of Marratech and your
operating system as well as shutting down unused
applications. Be sure your computer meets or exceeds
our minimum requirements found on www.marratech.com.
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Getting Started Mac OS X
