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On Windows, the Marratech client software requires
a 1GHz PIII processor along with Windows 2000 or XP
(Pro and Home editions) along with a minimum of 512
MB of ram. Frequent users are recommended to use Windows
2000 or XP and a faster processor.
Marratech recommends the use of USB web cameras such
as the Logitech Quickcam 5000 or Notebook
Pro along with a headset with a microphone to avoid
echo and feedback.
If both Camera and headset are USB based, a high speed
USB equipped computer (USB 2.0) is required.
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| Step 1: Install your web camera and your
headset |
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1. Many cameras require that you insert the accompanying CD before connecting
the camera. Please follow the instructions bundled with your camera.
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2. Connect your headset to
your computer, matching the microphone and headphone
plugs carefully.
Marratech strongly recommends the use of a good headset.
See the 'Recommended Hardware' in the Support
section of www.marratech.com
For conference rooms, good echo canceling microphones
are also available from ClearOne and Clear Mic. For
smaller rooms with only 1 or two people, a
Pheonix Duet is recommended.
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| Step 2: Install the Marratech
client software |
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1. Download the Marratech client from www.marratech.com/download/.
Be sure you are using the latest version! You can
now
verify this by using Help menu, Update
option in Marratech.
2. Run the Marratech installer program and
follow the simple installation instructions.
If
your Marratech Manager has MeetNow!
enabled, this process can be skip. You only need to
click on your meeting room from Internet Explorer, Firefox
or Opera. The latest Marratech client will download,
update itself, install and join your meeting room from
that single click.
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|
| Step 3: Running Marratech
the first time |
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From the Start menu, select Programs and the Marratech
program group.
From there, choose the Marratech program icon.
The first time you use Marratech, the Startup
Wizard will appear. Fill in your identity and contact
information.
If
you have already joined a meeting via the MeetNow! functionality
(see previous hint) then you will simply need to click
on the meeting room of your choice from Safari or Firefox
to launch the latest Marratech. |
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| a) Network |
| Choose the internet connection
speed that best matches your own. This will control the
uplink speed, avoiding any overload of your network uplink
by Marratech. |
| |
| b) Video |
 If you have a web camera connected, this step will help you test it.
Click Preview to
see a test picture of you camera. Click Source to access the
lighting and color settings for your camera. |
| |
| c) Bookmarked servers |
|
To join an web meeting with Marratech,
you need to access a Marratech Manager server.
In this step, if you know your server's name and
web
address (or IP Number), add it here. ( for example
http://www.myserver.com:8000/ ).
Click Add to confirm. The
server you have added will now show up in the Viewer's
list of available server's in the Marratech client.
Marratech's
public servers are added by default and can be used
for general testing purposes. |
| |
| c) Voice settings |
This step is very important, as it will affect how you are heard and how you
hear others. This has a big impact on the overall user experience.
First, choose what sound devices to use. Be sure to
choose the ones your headset is connected to. Normally,
the output channel is called Wave and the input
channel is called Microphone.
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|
Please avoid using your web
camera's built-in microphone. It often gives unpleasant
distorted sound. Double check that it was not chosen
by accident.
Finally, set the volume level for what you hear. Marratech
has automatic input volume control, meaning it will
adjust your volume level for your microphone automatically.
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| |
| d) Recording |
| Simply choose a location where you wish to store your recordings on your computer. |
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1. Choose Marratech from your Start Menu.
2. From the Viewer*, click on the appropriate
server's web site or enter the web address manually
for example: http://emeetingportal.com/
3. Enter your username and password, if necessary.
4. Choose the appropriate
web meeting room
5. Click on the join link to enter the
web meeting room.
6. After joining, press the camera button to let others
see you.
7. Press and hold the microphone button
to speak.
To
keep the microphone pressed in, press the CTRL key when
clicking it.
To
keep the microphone pressed in, press the CTRL key when
clicking it.
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6.Press the Whiteboard button in
the lower left corner of the application in order
to switch from
the Viewer to the Whiteboard. |
7. Use the File menu
to open images, text files, MS Word or PowerPoint documents.
8. Use the pointer and marker
to bring attention in the Whiteboard.
8. To lead others
to your whiteboard page, press
the Lead Page Changes button.
MeetNow! enabled servers enable you to join meetings from
your favorite web browser like Internet
Explorer,
Firefox, Safari and Opera etc. just by
clicking on a meeting room link. |
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Join early
Joining your meeting early gives you the opportunity to test your and your colleagues
volume settings, prepare the agenda and load your documents in the Whiteboard. |
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| Voice |
 Some
tips for better voice quality during your meeting:
-
Be sure you are using the right
audio input and output device.
- Be sure to use a headset.
-
Avoid using your web camera's built-in
microphone.
-
Use only the microphone when you
need to speak. Un-press the microphone buttons at
other times.
-
Avoid breathing in the microphone
by placing it at a small distance from the corner
of your mouth, not directly in front of your mouth.
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|
| Video |
|
 To adjust the quality
of your own image, you can choose to raise your bandwidth
and your image quality (Tools, Options,
Video panel).
The
maximum bandwidth setting is controlled by the configuration
of the e-meeting room you have entered.
The image quality setting affects the sharpness of
the image, higher image quality will give slower video
updates,lower image quality will give a faster image.
Keep in mind that the use of H.264 will yield better
video quality, but requires faster machines (at least
2GHz) for frequent use.
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| Use the whiteboard |
A picture is
worth a million words! Use the Whiteboard to
explain, sketch and present. Write an agenda.
Take meeting
minutes. Import pictures, MS Word and PowerPoint documents.
Copy/paste directly from MS Excel. Use the pointer
and the marker actively to stress important information. |
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| Hold a private discussion |
Click the P button next to your colleague's
name to chat and talk privately to him or her.
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|
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| Add your favorite server |
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To add a new server to the Viewer's bookmark
page, simply add it to your bookmarks. To do this,
switch
to the Viewer by clikcing on the globe button on the
lower left icon. From the Slides menu, select Edit
Bookmarks...
Write in an easy to remember name and the
exact location of your server in the URL field.
Press the Add button to add it to your
list and OK to confirm.
After pressing the Refresh button in
your Viewer, your new server will now appear.
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| Use Marratech in a conference/class
room |
| You can easily setup any conference or class room for a group of people to participate
in a Marratech e-meeting. Simply connect a speaker, an echo canceling microphone
(The Clear One Accumic II is strongly recommended) and a camera. Participants
from all over the world can now join your meeting or lecture. |
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|
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| I try to join via MeetNow!,
but I am having trouble. |
| Please refer to our MeetNow!
appendix, where hints and tricks are available. |
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| Other users cannot hear
me when I speak and my microphone is switched on. |
| Some headsets have mute buttons
attached to the headset. Ensure that you are not muted
and if there is a volume control, turn it up fully. Finally,
double check your sound input and output devices as well
as the input/output channels in the Tools, Options, Audio panel. |
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| Other users can hear
themselves when meeting with me. (Echo) |
Avoid using open speakers
and a microphone. If you do not have a headset, be sure
to at least have normal headphones.
If you do use open speakers and a microphone, Marratech
will try to remove echo and feedback with a feature
called Acoustic Echo Cancellation (AEC).
Be sure you and your colleagues have the right input
device and input channel selected and ask them to turn
on the Echo Cancellation features in the Tools,
Options, Audio panel.
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| My voice is breaking
up and / or there seems to be a delay in sending or
receiving voice. |
Try reducing your Network Connection type in the General
options panel underTools, Options.
If you continue to experience degraded voice quality,
here are some more tips:
-
Have everyone (including yourself)
stop sending video.
-
Ensure that all applications using
the Internet have be closed down and there are
no "live updates/synchronizing applications" running
in the background.
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Try leaving that meeting room and
enter a meeting room with lower bandwidth settings
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If the problems do not disappear,
talk to your e-meeting administrator and ask for
a lower bandwidth meeting room to meet in for you
and your group.
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|
|
The Marratech client features packet
loss indicators. If you see a lot of orange bars under
the participants, you may be suffering from packet loss
(i.e. network overload) |
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| I cannot access meeting
rooms from my home network and other internet applications
work fine. |
| Your personal firewall may have
blocked specific access to the Internet for Marratech.
Configure your programs settings in your personal firewall
to allow
Marratech access to the Internet. (You may see
a Marratech warning dialog when this occurs.) More information
on this is also available in our user forums. |
|
| I cannot access meeting
rooms from my company network. |
| Your corporate
firewall may be blocking the meeting. Check out the Firewall
Guide at the end of the manual. (You may see a Marratech
warning dialog when this occurs.) |
|
| I get a warning for
too low bandwidth on my USB bus. |
| Try to avoid
using a USB web camera along with a USB headset. In some
cases, the USB bus carrying both your voice and your
video will be overloaded, causing warnings, quality loss
or other hard to troubleshoot problems. Newer USB 2.0
computers are more robust to such issues. |
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| Other problems |
| Other stability or performance
problems are often solved by upgrading to the latest version
of Marratech, your operating system and the latest
drivers for your sound card, your video card and your
web cameras. Also, try shutting down unused applications.
Be sure your computer meets or exceeds our minimum requirements
found on www.marratech.com |
Getting Started - Windows
