On the Mac, the Marratech client requires a 1GHz G4 processor along with Mac OS 10.4 higher along with a minimum of 512 MB of RAM.

Marratech recommends the use of the Apple iSight firewire camera along with a USB headset such as the ones made by Plantronics.

1. Before starting Marratech, be sure that your iSight camera is connected.

Connecting the camera after starting the software will not work. Other firewire cameras have been tested, but Marratech recommends the Apple iSight for its ease of use.

2. Before starting Marratech, be sure to connect a USB headset or a Griffin iMic with a headset. Plug these in and select them (in the System Preferences) as your primary input and output device.

If you do not have a USB headset or a Griffin iMic with a headset, then use normal headphones, such as the ones provided with the iPod along with the iSight camera's built-in microphone.

For conference rooms, good echo canceling microphones are also available from Clear One and Clear Mic.

If Marratech is used without a headset, the built-in echo cancelation will remove excessive echo created by your setup.

1. Download Marratech from www.marratech.com/download. Be sure you are using the latest version! You can verify this by using the Help menu, Update option in Marratech.

2. Run the Marratech client installer program you have downloaded and follow the simple installation instructions.

If your Marratech Manager has MeetNow! enabled, this process can be skip. You only need to click on your meeting room from Safari, Firefox or Opera. The latest Marratech client will download, update itself, install and join your meeting room from that single click.

From the Applications folder, double click the Marratech icon. The first time you use Marratech, the Startup Wizard will appear. Fill in your identity and contact information.

If you have already joined a meeting via the MeetNow! functionality (see previous hint) then you will simply need to click on the meeting room of your choice from Safari or Firefox to launch Marratech.

If you have an iSight connected, this step will help you test it. Make sure that you have selected DV Video as capture device.

To join an web meeting with Marratech, you need to access a Marratech Manager server. In this step, if you know your server's name and web address (or IP Number), add it here. (for example http://www.myserver.com:8000/ ).

Click Add to confirm. The server you have added will now show up in the Viewer's list of available server's in the Marratech client.

Marratech's public servers are added by default and can be used for general testing purposes.

This step is very important, as it will affect how you are heard and how you hear others. This has a big impact on the overall user experience.

First, choose what sound devices to use. Be sure to choose your USB headset, the Griffin iMic or the built-in device if you are using headphones.

Finally, set the volume level for what you hear. Marratech now has automatic input volume control, meaning it will adjust your volume level for your microphone automatically.

1. Double-click the Marratech icon from your Applications folder.

2. From the Viewer*, click on the appropriate server's web site or enter the web address manually for example: http://emeetingportal.com/

3. Enter your username and password, if necessary.

4. Choose the appropriate web meeting room

5. Click on the join link to enter the web meeting room

6. After joining, press the camera button to let others see you.

7. Press and hold the microphone button to speak.

To keep the microphone pressed in, press the CTRL key when clicking it.

6.Press the whiteboard button in the lower left corner of the application in order to switch from the Viewer to the Whiteboard.

7. Use the File menu to open images, text files and PDF documents.

8. Use the pointer and marker to bring attention in the Whiteboard.

8. To lead others to your whiteboard page, press the Lead Page Changes button.

MeetNow! enabled servers enable you to join meetings from your favorite web browser, such as Firefox, Safari and Opera . just by clicking on a meeting room link.

Some tips for better voice quality during your meeting:

• Be sure you are using the right audio input and output device. Starting Marratech without the proper devices plugged in may cause it to use the wrong ones.
• Use only the microphone when you need to speak.
• Un-press the microphone buttons at other times.
• Avoid breathing in the microphone by placing it at a small distance from the corner of your mouth, not directly in front of your mouth.

To adjust the quality of your own image, you can choose to raise your bandwidth and your image quality (Marratech menu, Preferences, Video panel).

The maximum bandwidth setting is controlled by the configuration of the e-meeting room you have entered. The image quality setting affects the sharpness of the image, higher image quality will give slower video updates, lower image quality will give a faster image.

Keep in mind that the use of H.264 will yield better video quality, but requires faster machines (dual G5 or Intel Mac) for frequent use.

A picture is worth a million words! Use the whiteboard to explain, sketch and present. Write an agenda.

Take meeting minutes. Import pictures, PDF documents.

Copy/paste directly from Safari, MS Excel or your favorite application.

Use the pointer and the marker actively to stress important information.

To add a new server to the Viewer's bookmarks page, simply add it to your bookmarks. To do this, switch to the Viewer by clikcing on the globe button on the lower left icon. From the Slides menu, select Edit Bookmarks...

Write in an easy to remember name and the exact location of your server in the URL field. Press the Add button to add it to your list and OK to confirm.

After pressing the Refresh button in your Viewer, your new server will now appear.

Never use open speakers and a microphone. If you do not have a headset, be sure to at least have normal headphones.

If you do use open speakers and a microphone, Marratech will try to remove echo and feedback with a feature called Acoustic Echo Cancellation (AEC).

Be sure you and your colleagues have the right input device and input channel selected and ask them to turn on the Echo Cancellation features in the Preferences, Options, Audio panel.

• Have everyone (including yourself) stop sending video.
• Ensure that all applications using the Internet have be closed down and there are no "live updates/synchronizing applications" running in the background.
• Try leaving that meeting room and enter a meeting room with lower bandwidth settings
• If the problems do not disappear, talk to your e-meeting administrator and ask for a lower bandwidth meeting room to meet in for you and your group.