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The Marratech client application is now packaged in such
a way that it can be downloaded, installed and launched in
the proper room by simply clicking on a meeting room link.
MeetNow! can be enabled by your administrator.
MeetNow! has the following advantages:
- Automatically downloads, installs and launches Marratech
in the proper meeting room from your favorite browser.
- Launch directly from your favorite browser (Internet
Explorer, Firefox, Opera, Safari), without having to find
the application in your Start Menu or Applications Folder
- Get the latest updates to the Marratech client automatically
when they are available.
- If you have Java installed, the download is much smaller
when using MeetNow!. It is approx 10 MB.
MeetNow! uses Java Web Start Technology as a download, install
and launch mechanism. It works on Windows, Linux and Mac
OS X.
If not present, it will install a Java Virtual Machine on
your system. It will be fetched from http://www.java.com/
and installed automatically. You may also do this separately
if you wish.
When clicking from your browser on a MeetNow! enabled Marratech
Manager, a .jnlp file will be downloaded. Your browser will
ask if you wish to open it with Java Web Start as a security
measure. Press OK and the process will start. MeetNow! involves a few components that must work properly
together. In most cases, things will work straight off. Here
is what to do if this is not the case:
| 1. Manually install
Java on your system |
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MeetNow! uses Java Web Start Technology, which is a
part of the J2SE (Java 2 Standard Edition). You
may get J2SE at http://www.java.com/
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Upgrades from older versions
of Java have failed during our tests. To avoid this
problem, install Java manually and follow the next
step to empty the cache.
Some users with an older version of Java may need
to do this to update successfully as well. |
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Mac OS X users have a built in J2SE and need not
download or install Java. |
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| 2. Clear the Java Web Start Cache. |
If you get an error message while launching Marratech
from MeetNow!, you may need to clear the Java Web Start
cache.
On Windows:
- Open your Control Panel,
- Open Java. You may need to select "Switch to Classic
View" to see this option,
- Click the “Delete Files” button. Then
OK
Note: If you do not see a Java logo in Classic View,
you probably need to upgrade your Java, to do this,
go to http://www.java.com/
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On Mac OS X:
- Open a Finder window,
- Choose "Applications", "Utilities", "Java" and
open Java Web Start,
- Click the Java Web Start menu and choose "Preferences",
- Click the “Clear Folder” button. Then
OK.
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3. If you are behind a web proxy
a) Marratech client HTTP proxy setting |
The Marratech client will, through Java Web Start,
attempt to match the proxy settings set in your browser
on Windows and Mac OS X (not on Linux).
There are limited cases on Windows where Java Web
Start will fail in getting the proxy settings from
your browser.
If this is the case, you may
need to manually set the proxy
settings
in
your
Java
Control Panel
- Open your Control Panel,
- Open Java. You may need to select "Switch
to Classic View" to see this option,
- Click Network
Settings
- Set your proxy and it's options properly
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b) Problems when using a HTTP
proxy and having a local Marratech Manager
If you use an HTTP proxy for web access and you have
a Marratech Manager on your local network, you may
experience problems as the Marratech client does not
have a "bypass local network rule".
If this is the case, you may either attempt to instruct
your HTTP/HTTPS proxy to properly forward the traffic
to your local Marratech Manager or revert to using
the stand alone, downloadable client from http://www.marratech.com
Please note that if you have users connecting manually
to a local Marratech Manager and through Java Web Start,
the proxy settings will be remembered by the manually
installed client. Configuration may be required in
this case as well. |
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