Audio Setup Guide

This guide is meant to offer extra help in setting up your audio. This guide focuses mainly on Windows since it has many setup options that can lead to audio setup problems. The guide includes the following sections:

Windows Specific Hint
Audio Setup Guide (Playback)
Windows Specific Hint
Audio Setup Guide (Recording)
Windows Specific Hint
Audio Setup Guide (Microphone Boost)
Windows Mac Linux
Audio Setup Guide (Troubleshooting)

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Here are a few general rules on how to set your audio settings:

Proper equipment
It is very important that every participant use a good quality headset or an echo canceling microphone recommended by Marratech.

Otherwise, background noises and echo will disrupt your meeting.

HeadsetEcho Cancelling Microphone  
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Audio Drivers
Most problems with audio can be solved by upgrading your device drivers.

Many manufacturers have very practical support pages from which you can download and install the latest drivers. Marratech recommends installing the latest version

Downloading Drivers  

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Selecting the proper device (Windows)
Windows will sometimes change your audio device (i.e. sound card) without asking you. For example, when you install a web camera, the camera's built-in microphone may become the primary input device, even though it offers poor quality sound.

To verify your primary audio device, do the following:

1. Open the Windows Control Panel (found in the Settings section of the Start menu)  
   
2. Open the Sounds and Audio Devices application from the Control Panel. Sounds And Multimedia
   

3. Select the Audio tab.

4. Select the Default device for both Sound playback and Sound recording.

Properties
   

5. Check the Use only default devices check box.

6. Press OK to save your changes and close this window.

Use Only Preferred Devices





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